Web and App T&C Legal Advice Lawyers

Business-to-customer terms and conditions need to be straightforward. As consumers have enhanced legal protection compared to businesses, it is vital to seek legal assistance. Writing T&Cs in the correct way ensures that your company is safeguarded from any disputes.

With business-to-business terms and conditions, it is assumed that they have more commercial knowledge and therefore there are less restrictions. It is still important that these are drafted by a solicitor to ensure they are legally bound.

If your company processes personal data, having a privacy policy carries many benefits. For example, it:

• Ensures that your business is compliant with regulations and minimises the risk or errors.
• Proves to your customers that data protection is a priority, and that you safeguard their personal data.
• Helps to promote a culture of data protection throughout your company, which enhances your reputation.
• Gives reassurance to both users and your employees. It raises awareness of the importance of data protection.

Our experienced solicitors can help to draft a transparent privacy policy. We work to understand how you process personal data to ensure that is reflected in your policies.

The time taken for our work to conclude depends on precisely what it is we are asked to do. We would expect to have completed an initial draft within a week of taking your instructions. Special dispatch may be available where necessary at an extra charge.

We will provide 3 bespoke documents:

• Terms and Conditions
• User Agreement
• Privacy Policy

There will ensure you are fully protected for your website business needs, including:

• E-commerce
• Social networking
• Linking
• Banner advertising
• Auction
• Listing
• Membership/private clubs
• Information only

Your privacy policy should contain the following:

• Your company’s name and purpose
• How your company acquires data: this can include when a user buys a product, if they provide information such as postal address and name. This is unique to each business, and it needs to be explicit.
• Reasons for processing data: this can cover areas such as delivering a product or supplying marketing emails.
• Length of time that data is stored: as a standard, this is usually for as long as is legally required.
• Sharing of data: if data will be shared with third parties, this needs to be clarified, and any third parties must be named.
• Rights of data owners: this should state that customers have the right to access and correct any personal information and withdraw consent to the use of personal data.

Our high level of expertise can advise on how GDPR applies to your business, and we can ensure that all relevant information is clearly stated.

The data processor has a duty to provide privacy information, as outlined in article 12, 13 and 14 of the GDPR Act. To ensure that your company meets these requirements, your privacy policy must:

• Be easy-to-understand, clear and visible on your platform.
• Ensure that it is accessible for all users.

Adhering to this means that you comply with data protection law, and we can help with the management and review of your current data privacy documents.

You need to regularly update terms and conditions on your website. This is because laws and regulations change, so information may need to be renewed to ensure the contract remains valid.

If you have written T&Cs yourself, it is even more important to have these reviewed by a legal specialist. This ensures that the language is appropriate, and that your financial interests and reputation is upheld.

Your customer needs to be able to understand your terms and conditions. Our professional legal advisors can work with you to ensure all relevant information is included, whilst avoiding technical jargon. This will ensure that the contract remains valid.

For help creating terms and conditions that protect your interests, contact one of our experienced solicitors today.